Job Description
After Sales Support - Policy Administrator Officer
The After Sales Support – Policy Administrator manages the tasks related to controlling data-entry, data-analysis, card-printing/processing information to ensure that the quality standards set by the clients are closely met, in terms of accuracy and turn-around time.
What you do
•Manages inclusion of new members into the client scheme and database system.
•Manages financial calculations for insured members and any required reconciliation activities.
•Performs data error-correction, member upgrade, member deletions and alteration of client database to meet client’s requirements.
•Maintains high quality of card-printing to satisfy clients’ preset standards of service.
•Issues periodic or daily report on performance.
•Meets further complex requirements, such as designing, photo-editing…etc.
•Keeps accurate records on the var...
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