Job Description

QUALIFICATIONS:

  • Bachelor Degree in any business related course
  • At least 1-3 years experience in the same position.
  • Willing to report in Pasay City and Saturday shift required

Responsibilities:

  • Responding to customer enquiries and providing assistance through phone calls, emails, and online chats.
  • Providing accurate and helpful information about the company's products or services and warranty policy.
  • Assisting customers in making informed decisions and guiding them through the purchasing process.
  • Resolving customer issues and complaints in a professional and efficient manner.
  • Keeping records of customer interactions, including feedback and complaints.
  • Working with other departments to address customer concerns and improve the customer experience.

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