Job Description

After-Sales Associate

Location: Office-based | 9:00am - 5:00pm

What We're Looking For

Essential Technical Knowledge

  • Proven experience in plumbing and bathroom products (essential).
  • Ability to read and interpret technical drawings.
  • Strong understanding of safety standards.
  • Experience with Root Cause Analysis (RCA).

Experience

  • After-sales, service engineering, or a technical support role.
  • Experience in a customer-facing technical environment.

Key Skills

  • Excellent troubleshooting and diagnostic ability.
  • Clear and confident communication skills.
  • Strong customer-focused mindset.
  • Well-organised with effective time management.
  • Ability to write clear technical reports.
  • Willingness to travel for site support when required.

We're looking for a proactive, technical...

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