Advising Assistant, TRU Gaglardi

DUTIES

1. Acts as the first point of contact for receiving and screening student visitors, incoming calls, answering and redirecting incoming emails, providing information and directing students to appropriate areas; and providing assistance to students as they learn to navigate TRU. Develops materials pertinent to new student advising.


2. Provides educational planning and general advising to new students. 


3. Provides advice and support for developing processes for application, registration and time-tabling.  


4. Identifies at risk students, either academically or personally, and provides support to connect with an Advisor and or Student Services.


5. Responds to a variety of internal requests from faculty and administration for consultation regarding new programs, courses, and institutional policies.


6. Tracks and handles online and in person appointment scheduling, gathers stati...