Job Description
Arc Recruitment are proud to be recruiting on behalf of our client, a well-established organisation delivering vital energy advice services across the region.
This is a rewarding opportunity for a customer-focused and organised Advice Administrator to support the operational delivery of a Mobile Advice Centre (MAC), providing tailored energy efficiency advice to households — particularly those in vulnerable circumstances.
The Role
You will deliver in-depth, practical energy advice both face-to-face (via the Mobile Advice Centre van) and over the phone. When events are not scheduled, you’ll complete administrative duties and advice calls to support service delivery.
Key duties include:
*
Conducting comprehensive assessments of customer needs
*
Providing tailored energy efficiency advice (behaviour change, low-cost measures, heating systems, insulation, tariff switching)
*
Supporting customers to a...
This is a rewarding opportunity for a customer-focused and organised Advice Administrator to support the operational delivery of a Mobile Advice Centre (MAC), providing tailored energy efficiency advice to households — particularly those in vulnerable circumstances.
The Role
You will deliver in-depth, practical energy advice both face-to-face (via the Mobile Advice Centre van) and over the phone. When events are not scheduled, you’ll complete administrative duties and advice calls to support service delivery.
Key duties include:
*
Conducting comprehensive assessments of customer needs
*
Providing tailored energy efficiency advice (behaviour change, low-cost measures, heating systems, insulation, tariff switching)
*
Supporting customers to a...
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