Advanced support engineer for CSS

Advanced support engineer for CSS (Cloud technologies, Database and Middleware)

Oracle Customer Success Services provides customers with highly personalized, advanced premium support and services across the full spectrum of Oracle products and technologies.

Job Description

The Advanced Support Engineer is responsible for delivering a wide range of services, including:

• Expert‑level consulting and advisory engagements
• Architectural design, implementation, and configuration
• Support for customer Cloud infrastructure, Database and Middleware environments
• Modernization initiatives, including upgrades and migrations to the latest cloud platforms
• Resolution of complex technical issues and proactive prevention measures

This role requires strong technical depth, customer‑facing communication skills, and the ability to drive outcomes across diverse environments and stakeholders.

Responsi...