Advanced Medical Support Assistant (Intermittent)

Summary The Department of Veterans Affairs is seeking an Advanced Medical Support Assistant for the medical center located in Montrose, NY. Responsibilities The Advanced Medical Support Assistant (MSA) coordinates with the patient care team to review clinic utilization by using various reports, ensures that the clinic setup is closely monitored to effectively support the needs of the clinic and makes any necessary adjustments. The Advanced MSA develops and maintains effective and efficient communication with patients and/or caregivers, the interdisciplinary team, VA medical centers, and other agencies. The Advanced MSA utilizes multiple computer applications in the performance of their duties. Successful performance in this position requires knowledge of administrative and department procedures for the management of records and forms, information security and exchange, management of reports and data, scheduling of patient appointments, telephone care, and public relations and customer ...