Job Description
Roles and responsibilities :
We are looking for Admission / Academic Counsellors who can guide prospective learners through their decision-making journey, understand their career goals, and help them choose the right program. This role is critical in ensuring a smooth admission experience while maintaining high enrollment quality.
● Counsel prospective students and parents via calls, video calls
● Understand learner profiles, career aspirations, and recommend suitable programs
● Explain course structure, outcomes, fees, financing options, and placement support
● Follow up with leads, nurture prospects, and close enrollments within defined timelines
● Maintain accurate records on CRM and ensure timely updates
● Collaborate with admissions, and operations teams to ensure a seamless experience
● Meet and exceed daily, monthly enrollment targets
● Handle queries and objections with empathy and clarity Elig...
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