Job Description
About Us:
Dawn Therapy is a professional, compassionate psychotherapy clinic dedicated to supporting our clients' mental well-being. Our therapists provide a safe, welcoming space for individuals, couples, and families. We are looking for a friendly, organized, and detail-oriented Front Desk Administrator to serve as the first point of contact for our clients and be a valued member of our team. This is an in-person position that requires punctuality.
Key Responsibilities:
- Close contact with the manager to take care of appointments and admin work
- Comfortable working in a fast-paced environment
- Detailed oriented
- Comfortable to train and speak with therapists and other staff
- Greet clients with warmth and professionalism, in person and by phone
- Manage phone calls, emails, and client inquiries promptly and courteously
- Schedule, confirm, and adjust client appointments using our booking system
- Process paym...
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