Administrator - Service Advisor (Non-Technical) Audi Bryanston

Job Title: Administrator - Service Advisor (Non-Technical)
Location: Audi Bryanston
Company: Motus Audi
Position Type: Full-time

Job Summary

We are seeking a detail-oriented and customer-focused individual to join our team as an Administrator - Service Advisor. The primary responsibility of this role is to provide administrative support to the service department and assist customers with scheduling appointments, coordinating service requests, and providing an exceptional customer service experience. To provide prompt and quality services to customers relating to the service and repairs of vehicles, acting as an interface between the technician and the customer to ensure cost effective repair and service to both parties.

Key Responsibilities

• Answer incoming calls and emails from customers and provide prompt and efficient service
• Schedule service appointments and ensure accurate record-keeping of customer informati...