Job Description
As an Administrator within the ME/CFS & Long COVID Service, you will play a vital role in ensuring patients receive a professional, efficient and compassionate service. Working as part of a supportive administration team, you will coordinate referrals, appointments and patient communications while providing high-quality administrative support to the wider multidisciplinary team.
Key responsibilities include:
- Managing patient referrals, appointments and clinical waiting lists using SystmOne.
- Providing professional telephone and email support to patients, GPs and healthcare professionals.
- Preparing clinics and ensuring clinicians have the information required to deliver safe and effective care.
- Processing clinical correspondence and maintaining accurate patient records.
- Supporting the administration of multidisciplinary team meetings and service activities.
- Working closely with clinicians to ensure patient path...
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