Job Description
**Customer Service Representative (CSR)**
**Location:** Rohnert Park, CA
**Pay Rate:** $22.50 per hour
**Schedule:** Monday – Friday, 8:00 AM – 5:00 PM
**Position Summary**
As a Customer Service Representative you serve as the primary point of contact for customers, providing exceptional service while processing orders, resolving issues, and supporting overall customer satisfaction. The ideal candidate is a strong communicator who enjoys helping customers and thrives in a fast-paced environment.
**Key Responsibilities**
**Customer Service & Order Management**
+ Respond to customer inquiries via phone, email, and in-person interactions.
+ Process customer orders accurately and efficiently.
+ Handle returns and order adjustments as needed.
+ 2 hours or less email response time
+ Calls must be answered within 2 rings
**Customer Relationship Support**
+ Build and maintain positive relationships wit...
**Location:** Rohnert Park, CA
**Pay Rate:** $22.50 per hour
**Schedule:** Monday – Friday, 8:00 AM – 5:00 PM
**Position Summary**
As a Customer Service Representative you serve as the primary point of contact for customers, providing exceptional service while processing orders, resolving issues, and supporting overall customer satisfaction. The ideal candidate is a strong communicator who enjoys helping customers and thrives in a fast-paced environment.
**Key Responsibilities**
**Customer Service & Order Management**
+ Respond to customer inquiries via phone, email, and in-person interactions.
+ Process customer orders accurately and efficiently.
+ Handle returns and order adjustments as needed.
+ 2 hours or less email response time
+ Calls must be answered within 2 rings
**Customer Relationship Support**
+ Build and maintain positive relationships wit...
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