Job Description

Job Function:
Responsible for the proper management, documentation, and inventory of company-issued mobile phones, IP phones, PLDT lines and other telco-related concerns. Ensures accurate records, timely updates and coordination with internal teams and external providers to support smooth telco operations.
Responsibilities:
I. Update Telco Masterfile
Maintain and update records of company-issued mobile phones for the SM Group of Companies.
Identify the chargeable company and handle intercompany transfers.
II. Provide support for all telco-related requests through the eTelco system.
III. Manage IP Phone Users
Update user records, ensuring only active and necessary lines remain.
Process termination of unused lines and transmit surrendered IP phones to SM Investments Inc.
IV. Attend to and resolve day-to-day telco-related operational issues.
V. Coordinate with Telco Providers, address issues and requests related to company-issued mobile phones.
VI. Coo...

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