Administrativa/O Atención Al Cliente

## Sr Specialist CX AMETBarcelona Realia, Spain**Job Title:** Sr Specialist CX AMET**City, Country:** Barcelona, SpainWe are looking for an experienced professional who enjoys providing excellent service, a highly proactive individual to represent our values in front of our customers.As a Sr Specialist CX AMET you will be the primary contact to provide supply chain support within our AMET-Perfumery division and meet customer expectations.**Your key responsibilities*** Ensure an effective and efficient day-to-day order management/customer experience operation;

Handle customer inquiries, process returns, and resolve customer issues promptly.* Regularly communicate with sales, logistics (including transportation and warehousing), accounts receivable and planning to resolve issues and ensure that customer expectations are met* Work proactively and identify potential obstacles in the fulfillment process, and work with any stakeholders to take corrective action. Use root-cause ...