Job Description

The role leads and enhances Operational Resiliency reporting for key business services, acting as a key point of contact for reporting, governance, and tracking across Resiliency and Outsourcing. It analyses data and governance materials to identify risks, gaps, and improvement opportunities, while supporting regulatory initiatives and driving continuous improvement through stakeholder collaboration.

Responsibilities Include

  • Lead the preparation and ongoing enhancement of Operational Resiliency reporting
  • Analyse data and governance materials to identify risks, gaps, and actionable insights, providing recommendations to stakeholders.
  • Own and improve reporting tools, templates, and processes, driving efficiency and data quality.
  • Act as a key point of contact for reporting, tracking, and governance activities across Operational Resiliency and Outsourcing.
  • Manage trackers, inventories, and documentation, ensuring completeness, consiste...

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