Administration & Resident Services Coordinator

ABOUT THE ROLE

As a Administration & Resident Services Coordinator, you play a vital role in creating an exceptional living experience for residents and prospects alike and support leasing through primary through an administration lens, ensuring smooth operations and a high standard of service.

KEY RESPONSIBILITIES

Administration, Arrears & Compliance

• Maintain detailed and accurate resident records, including lease files, payment histories, and correspondence.
• Generate regular arrears, occupancy, and operational reports for property management review.
• Manage rent arrears processes, including tracking outstanding balances, issuing notices, and coordinating follow-ups with residents.
• Prepare and process all required tenancy board documentation, including applications, notices, and supporting files.
• Ensure all documentation and processes align with applicable Residential Tenancies legislation and int...