Administration Officer

About the Job

About the role

Play a key role in supporting the Transit Administration Office by providing high-quality administrative and office management support, with a focus on infringement processing and compliance. You will act as a key liaison between the Public Transport Authority and external bodies such as the Fines Enforcement Registry.

You will manage infringement notices, including maintaining accurate records, reconciling payments, preparing notices and supporting the escalation of unpaid infringements. The role also involves responding to customer enquiries, reviewing appeals, resolving discrepancies and ensuring all processes are handled with accuracy and professionalism.

In addition, you will contribute to reporting and data analysis, monitoring trends and providing insights to support operational improvements and compliance. Working within a collaborative environment, you will support continuou...