Job Description

Customer Service Manager

  • Permanent Role
  • $75k-$85k PA
  • East Trinity QLD

POSITION

We have a full-time position for a Customer Service Manager available in East Trinity, Qld 4871.

SKILLS

The role requires you to have at least a relevant AQF (or equivalent) Diploma and at least one year of relevant work experience. At least three years of relevant experience may substitute for the formal qualification.

RESPONSIBILITIES

Your role as Customer Service Manager is to oversee the daily operations of the customer service function, ensuring a high standard of service delivery and customer satisfaction. You will supervise and support staff, manage customer enquiries and complaints, develop and implement service procedures, monitor performance outcomes, and identify opportunities for improvement. The position ...

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