Job Description
Job Scope:
. Compile and submit monthly performance reports and mandatory records to the managing agent on time and accurately
. Keep worker records current, IC, work permits, medical clearances, uniforms and equipment
. Track cleaning performance against KPIs and prepare documentation for audits and inspections
. Log and follow up on complaints, incidents and customer feedback
. Support monthly site meetings, minutes and action tracking
. Act as the administrative link between site supervisors, the managing agent and HQ
Requirement:
. Diploma or equivalent 1-3 years in facilities / cleaning contract administration (or similar) preferred
. Strong MS Excel and document-control skills organised, accurate and deadline-driven
. Comfortable coordinating with site teams and clients
. Experience with government or institutional contracts is a plus
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