Admin VA

We are seeking a dynamic
Customer Success Representative

to conduct video consultations with business owners about AI-powered marketing solutions. This role combines client consultation, relationship management, and strategic implementation support. The ideal candidate is entrepreneurial, self-motivated, and skilled at explaining complex technology in simple, business-friendly terms.

Key Responsibilities:

– Conduct professional video consultations with business owners to assess their online presence and marketing needs

– Present analysis, recommendations, and implementation strategies in clear, accessible language

– Guide clients through decision-making processes and next steps for AI marketing solutions

– Follow up with leads to schedule appointments and advance them through the sales pipeline

– Build and refine systems and processes to improve conversion rates and client satisfaction

– Collaborate with leadership to contin...