Job Description

  • Bachelor's degree or vocational in any course, a strong advantage.
  • Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
  • Excellent in oral and written English communication.
  • Must consistently meet or exceed required performance criteria.
  • Prior BPO experience in Customer Service is a plus.
  • Familiarity with ticketing system, a strong advantage.
  • Must be willing to work in different shifts.
  • Fresh graduates are encouraged to apply.

Level of Knowledge, Skills, and Authority:

  • Applies job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity.
  • Exercises judgment within defined guidelines and practices to determine appropriate action.
  • Time management and prioritization

Technical Requirements:

  • Stable internet connection for WFH setup; backup mitigation mbps <...

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