Admin Support Specialist

Job Title: Administrative Support Specialist

Location: Remote 
Schedule: Must overlap with Australian business hours 
Compensation: Competitive 
Reports To: Operations Manager

About the Role

We are hiring an organized and proactive Admin Support Specialist to help streamline operations and ensure customer satisfaction. You will manage key backend tasks including building approvals, coordination of portable delivery/installations, and consistent customer updates. This role is critical to maintaining smooth day-to-day operations.

Key Responsibilities

• Coordinate and track building approval processes for portable buildings

• Manage delivery and installation scheduling with customers and suppliers

• Communicate updates and next steps to customers through phone, email, and text

• Answer incoming calls through a digital phone number during working hours

• Support cu...