Admin & Front Desk (Scheduling & Payments) (Beauty studio @ Bangsar)

We are looking for a highly organised, analytical, and calm-under-pressure individual to join our operations team. This role is critical to the smooth daily functioning of both our Singapore and Kuala Lumpur outlet, with a strong focus on customer appointment management and payment coordination.

This is not a basic front desk role. You will be trusted with real-time decision-making, payment accuracy, and cross-market coordination.

Start Date: Immediate

Key Responsibilities

• Confirming appointments and schedules using Setmore & WhatsApp for both SG & KL outlet
• Handle payment collection, verification, and follow-ups (SGD & MYR)
• Ensure booking accuracy, correct tagging, and clean system records
• Monitor and follow-up pending, rescheduled, and incomplete bookings
• Coordinate across outlets to ensure no overlaps, missed payments, or errors
• Create and update customer time table for lash technician daily
• Pr...