Job Description
Job Brief:
The Executive Commercial and Property Management will support the Manager in managin
gresident services, maintenance billing, complaint coordination, project handovers, an
dcommercial recoveries. The role acts as a key point of contact for residents and interna
ldepartments to ensure smooth operations, timely issue resolution, accurate billing, and structured handover of projects and apartments
.
Job Responsibilitie
s:
Act as the first point of contact for residents regarding complaints related to building, apartments, and common are
as.Log, track, and route complaints to the Admin / concerned department for resoluti
on.Follow up on complaints to ensure timely closure and resident satisfacti
on.Maintain complaint registers, trackers, and M
IS.Prepare and update monthly maintenance charges data for all residen
ts.Assist in generation and verification of maintenance bil
ls.Coordinate with Finance department for billing submission and c...
The Executive Commercial and Property Management will support the Manager in managin
gresident services, maintenance billing, complaint coordination, project handovers, an
dcommercial recoveries. The role acts as a key point of contact for residents and interna
ldepartments to ensure smooth operations, timely issue resolution, accurate billing, and structured handover of projects and apartments
.
Job Responsibilitie
s:
Act as the first point of contact for residents regarding complaints related to building, apartments, and common are
as.Log, track, and route complaints to the Admin / concerned department for resoluti
on.Follow up on complaints to ensure timely closure and resident satisfacti
on.Maintain complaint registers, trackers, and M
IS.Prepare and update monthly maintenance charges data for all residen
ts.Assist in generation and verification of maintenance bil
ls.Coordinate with Finance department for billing submission and c...
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