Job Description

About the job Admin & Customer Service Executive (Remote | Mandarin-speaking)
We are hiring behalf of our client, immigration consulting firm based in Singapore, known for delivering high quality services in Singapore PR and Citizenship applications.
As a Senior Admin & Customer Service Executive , you will play a crucial role in supporting and guiding clients through immigration process. This is remote role and includes managing documentation, providing accurate advisory services and ensuring a seamless experience for each applicant.
Key Responsibilities:
Handle and manage clients' immigration applications primarily for Singapore Citizenship and Permanent Resident status.
Communicate clearly and regularly with clients to collect, verify and organise necessary documents.
Provide accurate documentation advice and tailored guidance, staying updated on Singapore immigration regulations and polices.
Draft personalised and compelling cover letters based on indivi...

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