Admin Clerk

Job Purpose/Summary:

• To process policies documents, ensuring SLAs are met consistently.

Key responsibilities:

• To ensure all data capturing templates/systems are consistently updated in an agile and accurate manner.
• To ensure Key Performance Indicator (KPI) in Accuracy, Turnaround Time and Productivity are achieved consistently as stated in the Business Goals.
• To update user manual timely & accurately.
• To seek collective success through diversity and collaboration, support and working together with all team members to achieve team objectives.
• To be able to process 1 core + 1 cross function and performing UAT. Good behaviours to be consistently carry out.
• To assist Supervisor in any other duties assigned when deemed necessary.
• Undertake other responsibilities or projects as assigned.
• Assist in conducting training (if assign).
• Assist in Cross/Pre/Post Checking (if assign).