Job Description
Branta are seeking a proactive and organised Administrator to join a busy team in Gateshead.
As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations.
Key Responsibilities:
* Act as the first point of contact for client enquiries via phone and email.
* Log and manage jobs accurately, ensuring all client requests are captured correctly.
* Coordinate and schedule engineers and contractors to meet client requirements.
* Handle invoicing and support administrative processes related to job management.
* Maintain clear records and provide updates to clients and internal teams as required.
Requirements:
* Previous experience in a similar administrative or helpdesk role is essential.
* Facilities Management or maintenance sector experience is highly desirable.
* Excellent communication skills, confident on ...
As the first point of contact for our clients, you will play a key role in ensuring smooth communication and efficient coordination across our operations.
Key Responsibilities:
* Act as the first point of contact for client enquiries via phone and email.
* Log and manage jobs accurately, ensuring all client requests are captured correctly.
* Coordinate and schedule engineers and contractors to meet client requirements.
* Handle invoicing and support administrative processes related to job management.
* Maintain clear records and provide updates to clients and internal teams as required.
Requirements:
* Previous experience in a similar administrative or helpdesk role is essential.
* Facilities Management or maintenance sector experience is highly desirable.
* Excellent communication skills, confident on ...
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