Accounts Support Partner

Accounts Support Partner
Bowen Hills
3-Month Contract (Possible Extension)
$43.75 per hour + super

The Role
As an Accounts Support Partner, you will be the first point of contact for all accounts-related enquiries from clients and service providers. No two calls are the same. You’ll assess needs, investigate discrepancies, navigate processes, and deliver clear, compliant resolutions.
This role is ideal for someone who thrives in a fast-paced, detail-driven environment and enjoys turning complex issues into confident outcomes.

What You’ll Do

• Manage client accounts, identifying discrepancies and resolving billing or payment issues
• Act as the first point of contact for enquiries relating to invoices, statements, and payments
• Deliver outstanding customer service via phone and email
• Build meaningful relationships by understanding client needs...