Job Description

We are seeking an experienced Accounts Receivable & Tenant Relations Specialist to manage tenant accounts, collections, and customer service within a property management environment. The ideal candidate is organized, professional, and experienced with QuickBooks and Excel.

Key Responsibilities

  • Manage Accounts Receivable (A/R) and monitor outstanding tenant balances.
  • Process rent payments and maintain accurate tenant account records.
  • Follow up on past-due accounts and coordinate payment arrangements.
  • Communicate with tenants regarding billing inquiries, account balances, and payment issues.
  • Maintain positive tenant relations through professional and timely communication.
  • Reconcile tenant ledgers and resolve account discrepancies.
  • Generate A/R reports and assist with collections tracking.

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