Accounts Receivable Specialist

Job Profile Summary: Acts as the primary point of contact for customer billing and payment issues on assigned accounts. Works with Account Teams to ensure the collections function is working efficiently by controlling credit to customers and collecting all monies due in order to minimize the risk of bad debt. Manages the collection of customer accounts from and initiates problem resolution by using various research and reconciliation techniques. Handles and documents internal and external communications, via phone, ticket or email as outlined in department processes.

Work Location: Mexico City (Hybrid for candidates who live within 40 KM of our office in Miguel Hidalgo, Ciudad de Mexico)

Please submit your resume in English to be considered for this role. Interviews will be held in English and Spanish.

Key Responsibilities

• Works on complex problems of diverse scope.
• Demonstrates good judgment in selecting methods a...