Job Description

JOB DESCRIPTION

Req ID: 378356 

We are currently seeking a Accounting Specialist (Billing) to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).

Role Objective:

To establish a single point of accountability within country finance to stabilise billing operations, strengthen governance and drive sustainable improvement.

This role will act as the in‑country Billing Subject Matter Expert (SME), strengthening governance, quality control and accountability over the O2C billing team.

The focus is on reducing unbilled revenue, billing errors, disputes, customer complaints and SLA breaches through proactive monitoring, timely intervention and process improvement.

Key Responsibilities:

 Billing Quality & Accuracy

  • Review, reconcile and validate complex, high-risk billings prior to invoicing.
  • Identify & analyse root causes of billing errors, credit notes, re-bills and customer disp...

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