Job Description

The Account Representative is responsiblefor establishing and maintaining relationships with key accounts, providing
customer service and ensuring contract staff are scheduled as required.

The key areas of responsibility are:

  • Previous call center or reception role experience;
  • Must speak another language. For assistance with translations and/or interpretation;
  • We prefer candidates who have experience with being an interpreter or translator in the past;
  • Interpretation and translation knowledge is a must;
  • Detailed oriented and HIGH multi-tasking skills;
  • Establish, maintain and grow account relationships with key customers including sales and outreach;
  • Manage and resolve customer complaints and service issues;
  • Conduct on-going communications and marketing programs with key assigned accounts;
  • Process and manage customer accounts and related transactions in the CRM system;
  • Proce...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to DIVERSEcity Community Resources Society today.

    Submit Application