Account Representative Supervisor

Responsibilities

• Trains, mentors and oversees performance management for senior level support staff and junior level professional colleagues, coordinates workload of team members and ensures team is appropriately staffed to meet client needs.
• Performs critical client functions, including evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines.
• Works with more senior Account Managers to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.
• Strives to meet sales goals by partnering with more senior Account Managers.
• Builds and maintains relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. Serves as a client contact for day-to-day needs and answe...