Job Description

Overview

We are currently seeking an Account Operations Specialist to join our team in GDL, Jalisco (MX-JAL), Mexico (MX).

Account Operations Specialist

100% remote, can work anywhere in Mexico

Responsibilities

  • Define, enforce and follow metrics management across multiple organizations.
  • Develop and maintain project templates, documentation standards, and reporting structures.
  • Collect, analyze, and consolidate project status reports across the portfolio.
  • Track KPIs, milestones, dependencies, risks, and issues.
  • Escalate variances or critical risks to stakeholders when needed.
  • Monitor resource allocation across projects.
  • Support workforce planning and capacity analysis.
  • Help resolve resource conflicts and optimize utilization.
  • Support project budgeting, cost tracking, and financial forecasting.
  • Prepare executive-level updates and...

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