Account Operations Specialist II (Manheim)

Job Description

This position is responsible for working closely with accounts to coordinate vehicles for sale, review work performed, ensure appropriate & timely sale line-up, and ensure effective operational flow.

Job Responsibilities:

• Manage account relationships, maintaining effective communications and ensuring customer requirements are met.

• Review and update condition report; approve and audit vehicle repair report.

• Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value.

• Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems.

• Communicate with Lot Operations and Recon departments to ensure appropriate movement of vehicles to the shops and ensure timely completion of reconditioning.

• In coordination with account representative, account administrator, and account specific procedures ...