Account Manager

Job Description

We are looking for an Account Manager who can proactively analyze KPI performance, collaborate with operational leaders to drive continuous improvement, identify risks and opportunities, and develop strategic action plans that support client retention, customer satisfaction, operational excellence, and revenue growth. The ideal candidate will build and maintain strong client partnerships while serving as a trusted advisor and driving successful business outcomes.

Responsibilities

• Ability to build and maintain strong relationships with clients and key stakeholders.
• Proven ability to manage client expectations and deliver exceptional customer experiences.
• Strong negotiation, influencing, and stakeholder management skills.
• Excellent verbal and written communication skills, including presentation and business review facilitation.
• Ability to communicate operational performance, insights, and reco...