Account Manager

We believe in the power and joy of learning. At Cengage, our employees directly impact learners worldwide by driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Job Overview

Responsible for managing and growing strategic accounts, driving client satisfaction, retention, and business growth. Serves as the primary point of contact, aligning cross‑functional teams to ensure efficient delivery of products and services.

Location

This position is available for Mexico City, Monterrey and Guadalajara.

What You’ll Do Here

• Serve as the primary contact for strategic accounts, ensuring clear communication.
• Build and maintain strong client relationships by understanding needs and delivering effective solutions.
• Act autonomously, resolving complex issues and engaging stakeholders as needed.
• Coordinate cross‑functionally to ensure effective pro...