Job Description

Your main responsibilities

The Account Manager - Existing Installations identifies opportunities through key customer contacts and industry information. He/She locates sources for sale of company products and services, prepares documentation for prospective current customers, and ensures it is communicated appropriately.


Customer and Account Management

  • Build and maintain favorable client relationships

  • Ensure customer needs or enquires are met in a prompt, professional manner through effective communications, and follow customer complaints to satisfactory resolution

  • Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while cost and employee resources disruption is minimized

  • Assist architects and/or developers with application of company products through layout data and specifications

    • Portfolio Growth and Retention

  • ...

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