Job Description

About the Role

We are seeking an experienced Account Manager to take ownership of our Retail Safari Field Sales Program! This role is responsible for the overall performance of the program, including client relationship management, operational delivery, team leadership, and achievement of key performance indicators (KPIs) and sales targets.


You will play a critical role in ensuring program excellence, driving continuous improvement, and maintaining strong client satisfaction while leading a high-performing team.


Key Responsibilities


Client & Account Management

  • Own and manage the end-to-end client relationship

  • Act as the primary point of contact for all program-related matters

  • Conduct weekly WIPs, monthly performance meetings, and quarterly business reviews

  • Respond to client queries within agreed timeframes

  • Maintain high levels of client satisfaction a...

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