Account Manager

Account Manager

(Australian Clients | Fully Remote | PH-based)

Job Summary

We are looking for an experienced Account Manager with 3–5 years of Australian client experience to manage and grow key client accounts. You will act as the main point of contact between Australian stakeholders and internal teams, ensuring service excellence, strong client relationships, and revenue growth. This is a full-time, work-from-home role.

Key Responsibilities

• Serve as the primary contact for Australian clients via email, phone, and video calls
• Build strong, long-term relationships and maintain high client satisfaction
• Manage client accounts, contracts, renewals, and service delivery
• Coordinate with internal teams to meet client requirements and deadlines
• Identify upselling and cross-selling opportunities
• Handle client concerns, escalations, and issue resolution professionally
• Prepare r...