Account Manager

Overview

Lula Commerce is seeking to add an Account Manager to our Account Management team to serve the expanding number of convenience and retail chains who are partnering with Lula to enable online pick-up and delivery and execute their overall digital commerce strategy. This is a full time position that will report directly to the Director of Account Management and require direct customer facing interactions as well as collaboration with other internal Lula departments.

Responsibilities

• Client Relationship Management - Build and maintain strong relationships with partner POCs by delivering actionable insights, problem solving and increasing revenue.
• Onboarding New Partners - Facilitate the onboarding process for new location, guiding them through the setup and optimization of their online presence.
• Revenue Growth - Collaborate with partners to identify opportunities for revenue growth, including upselling additional service...