Job Description

]Focusing on managing and growing relationships with our existing merchants in the] KSA market
]
]The ideal candidate will have a strong background in account management with an emphasis on upselling and cross-selling, aiming to maximize merchant value and drive revenue growth
RESPONSIBILITIES
  • Act as the primary point of contact for KSA merchants, managing accounts while being based in Egypt.
  • Build and maintain strong relationships with key merchant stakeholders to drive satisfaction, retention, and long-term partnerships.
  • Work closely with the KSA commercial team to align on account priorities, growth plans, and commercial initiatives.
  • Develop a strong understanding of merchant needs and recommend relevant solutions, upgrades, and premium offerings.
  • Identify and drive cross-sell and upsell opportunities to maximize merchant value and revenue.
  • Present new product features and enhancements to help mercha...

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