Job Description

As an Account Manager at Kaseya, you will:

  • Be responsible for proactively engaging with clients to understand their evolving needs and business objectives. This includes learning about their business, initiating regular communications to anticipate challenges, and providing pre-emptive solutions to enhance customer experience.
  • Partner closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive revenue growth.
  • You will also identify expansion opportunities within existing accounts and work with customers to align strategies for mutual success.
  • Monitor usage metrics and address any potential adoption hurdles proactively, adhering to sales checklists, processes, and timelines to effectively execute cross-sell, upsell, and expansion strategies. 
  • Be driven by communication, relationships and sales. You understand that the quality of your customer relationship has a d...
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