Account Manager - Contract Logistics

Acerca de la empresaCJ Logistics, a logistics services company encompassing import and export management, domestic transport, warehouse operations, and last-mile delivery to optimize efficiency and meet our clients' logistics needs, is looking for:Account Manager – Contract LogisticsLocation: Industrial Park QueretaroOverviewThe Account Manager serves as the primary contact for key customers in Contract Logistics operations.
Responsible for maintaining and developing long-term relationships, ensuring service quality, managing operational performance, and identifying growth opportunities within existing accounts.Key Responsibilities- Manage day-to-day communication with assigned customers to ensure operational excellence and satisfaction.
- Coordinate with warehouse, transportation, and support teams to meet KPIs and contractual commitments.
- Analyze performance metrics, prepare reports, and lead regular business reviews with clients.
- Handle issue resolution and es...