Job Description
Designation: Account Manager – Cab & Fleet Operations
Location: Ahmedabad (or as applicable)
Reporting To: Operations Head / Business Head
Role Summary
The Account Manager – Cab & Fleet Operations will own end-to-end management of assigned cab clients (corporate and retail) , ensuring seamless service delivery, strong customer relationships, and revenue growth.
The role combines client servicing, operational coordination, sales ownership, and retention , acting as the single point of contact between customers, drivers, operations, and internal teams.
Key Responsibilities
1️⃣ Client & Account Management
Act as Single Point of Contact (SPOC) for assigned corporate and retail cab accounts
Build long-term client relationships through regular follow-ups and service reviews
Proactively address service issues and manage escalations with professionalism
Ensure high client satisfaction and consistent service experience
2️⃣ Service Delivery & Operations Coordi...
Location: Ahmedabad (or as applicable)
Reporting To: Operations Head / Business Head
Role Summary
The Account Manager – Cab & Fleet Operations will own end-to-end management of assigned cab clients (corporate and retail) , ensuring seamless service delivery, strong customer relationships, and revenue growth.
The role combines client servicing, operational coordination, sales ownership, and retention , acting as the single point of contact between customers, drivers, operations, and internal teams.
Key Responsibilities
1️⃣ Client & Account Management
Act as Single Point of Contact (SPOC) for assigned corporate and retail cab accounts
Build long-term client relationships through regular follow-ups and service reviews
Proactively address service issues and manage escalations with professionalism
Ensure high client satisfaction and consistent service experience
2️⃣ Service Delivery & Operations Coordi...
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