Job Description

Responsibilities

  • Engage with multiple customers in the SMB space to build a stronger partnership between their business and Deputy

  • Own the relationship with key decision makers to drive renewal, expansion, and upsell conversations

  • Use data and work closely with Customer Success Managers to identify trends with accounts and strategic growth opportunities

  • Drive higher levels of adoption for customers who are underutilising the Deputy solution

  • Maintain a thorough understanding of a customer’s business needs

  • Manage sales funnel of renewals and expansion opportunities while working closely with legal, sales and marketing on commercial aspects of partnerships

  • Be proactive about flagging customer risk, issues and threats

  • Maintain knowledge of trends in workforce management, and time & attendance industry

  • Continuously analyse and deliver feedback to leadership teams and parti...

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