Account Manager

The Account Manager is responsible for building effective partnerships with key customers and acts as the primary contact for all operational contracted services & service levels delivered by Stobart. You will be assigned to single or multiple customer accounts depending on the scale and breadth of services provided.

This is a full time, permanent position, working Monday to Friday, 08.00-18.00

Key Duties of an Account Manager:

• Assist and support the Head of Account Management.
• Ensure compliance with the scope of the customer contract; monitoring, reporting and acting on the following key elements on a daily/weekly basis, as appropriate.
• Increases and/or reductions in contracted routes.
• Frequency of ad hoc routes.
• Day 1 for Day 2 activity including transition timings.
• Obtain authorisation for any changes and/or additions to the customer rate card; ensuring Customer Services t...