Account Management Specialist

Location

Manila, PH

Position Overview

MCI is a leading tech‑enabled business services company with a strong call‑center footprint. As an Account Management Specialist , you will manage a portfolio of long‑term clients, identify new revenue opportunities, and deliver top‑tier service that keeps customers coming back.

Key Responsibilities

• Strategize & execute account growth plans to exceed sales targets.
• Build, nurture, and maintain strong relationships with key stakeholders.
• Upsell and cross‑sell product and service offerings within existing accounts.
• Address client concerns promptly and professionally to ensure satisfaction.
• Monitor account metrics and report on sales performance.
• Contribute to company‑wide initiatives and support cross‑functional goals.
• Take on additional responsibilities that support role and team success.

Candidate Qualificati...