Job Description

Essential Job Functions


  • Acts as primary contact with client at that particular site and is available to the client for escalation when necessary

  • Work as intermediary for communication between client and their operations teams and Crane Worldwide network

  • Maintain and identify problems with client KPI’s

  • Escalate all issues with a shipment immediately to the client to insure prompt resolution

  • Manage all client requests and follow up to insure that the client needs are met

  • Guides work: May organize, set priorities, schedule and review work, but has no responsibility to hire, terminate, review performance or make pay decisions

  • Responsible for managing the client reports and assuring accuracy

  • Plans layout of warehouse and other storage areas, considering turnover, size, weight, and related factors of items stored.

  • Lead or assist in new client implementation requirements from a...

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