Job Description

Major Responsibilities


  • Create and execute sales and service activity plans. Manage member life-cycle tasks, including scheduling and eventually leading calls.

  • Own all account management conversations with secondary account stakeholders.

  • Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales.

  • Manage and respond to inbound requests from members.

  • Assist in the preparation of member interactions by collecting and consolidating background information on individuals and organizations as well as their relationship with Info-Tech.

  • Complete scheduled and ad hoc data queries of our CRM

  • Ensure the CRM contains accurate account details and contact information.

  • Actively seek to increase product knowledge.

    • Education and Experience

  • University degree.

  • 3+ years of Account Management experience, with a prov...

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